Preference Page and Unsub links only working on live email not on test emails | Community
Skip to main content
T
terricurry
Level 2
March 22, 2021
Question

Preference Page and Unsub links only working on live email not on test emails

  • March 22, 2021
  • 1 reply
  • 874 views

Hello,

I noticed that the links to our preference center and unsubscribe landing page (LP) links are only working when we send a live email to our internal team as a test, but not when I send a test version of the email. Is there a way to turn those on so that the LP links work for tests, too?

 

Thanks so much in advance.

 

Terri

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

B
Adobe Employee
bisswangAdobe Employee
Adobe Employee
April 5, 2021

Unfortunately no.

The landing pages are using the PKey of the profile as a parameter to identify which user opened the page.

This is not available for test profiles and thus the links won't be working

Terms & ConditionsAccessibility statement

Loading footer...