Pictures in Outllok

Forum|Forum|5 years ago
August 14, 2020
2 replies
1902 views

We are trying to use GIF in our mail.
But the problem is that some outlook version does not support GIF's.

How can I do a fallback to a png-file when a customer is open the email in outlook?

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Best answer by Manoj_Kumar

Hello @thomaso34696569

Outlook 2002 supports GIF but 2007 to 2016 does not.

Here the conditional code which you can use to use an animated GIF for the 2003 version but a static version for the others.

<!--[if mso 11]><!-->  <!--- Code for OutLo0k 2003-->

<img class="outlookcomIMG" src="ANIMATED.gif">

<!--<![endif]-->

<!--[if gte mso 11]>

<img src="STATIC.jpg">

<![endif]-->

Let me know if this works.

Thanks

Manoj_Kumar

Accepted solution

Community Advisor

Hello @thomaso34696569

Outlook 2002 supports GIF but 2007 to 2016 does not.

Here the conditional code which you can use to use an animated GIF for the 2003 version but a static version for the others.

<!--[if mso 11]><!-->  <!--- Code for OutLo0k 2003-->

<img class="outlookcomIMG" src="ANIMATED.gif">

<!--<![endif]-->

<!--[if gte mso 11]>

<img src="STATIC.jpg">

<![endif]-->

Let me know if this works.

Thanks

Manoj | https://themartech.pro