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Dnelson_WG
Level 2
August 5, 2022
Solved

Personalize email from fields in a List Audience

  • August 5, 2022
  • 4 replies
  • 1685 views

I have a workflow that is creating Additional Data that is collected from a 1:N table. I have saved the output to a list audience but the insert personalization tool does not recognize the fields in the audience. Is it possible to personalize emails from data in a list audience and if so, what is the process to make that data available in the email designer?

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    Best answer by JohnWi12

    You may want to export as a csv file, then import it, reconcile it to a profile and create a new audience.  Then all fields are saved and have a relationship to the profile for processing.

    4 replies

    J
    JohnWi12Accepted solution
    Level 5
    August 5, 2022

    You may want to export as a csv file, then import it, reconcile it to a profile and create a new audience.  Then all fields are saved and have a relationship to the profile for processing.

      R
      Rut7
      Level 3
      August 9, 2022

      Hi @dnelson_wg ,

       

      List configuration is not available in ACS, since it's based on RDBS. Hence an approach suggested by @johnwi12 will work, hope it helps.

       

      Thanks 🙂

      https://www.linkedin.com/in/rutuja-kelkar/

        B
        Adobe Employee
        bisswangAdobe Employee
        Adobe Employee
        August 11, 2022

        The question is on how you load the audience:

        • If you create a "standalone" delivery and choose the audience in the Recipient segmentation via "Read audience", you won't be able to access the additional fields
        • They will only be available if you use a workflow and "Read audience" activity (using workflow + Query also won't load the fields)
          Sukrity_Wadhwa
          Community Manager
          Sukrity_WadhwaCommunity Manager
          Community Manager
          August 18, 2022

          Hi @dnelson_wg,

          Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
          Thanks!

          Sukrity Wadhwa
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