Partner Portal Campaign Logon - Unable to open a session | Community
Skip to main content
I
ian_liszewski
Level 2
November 21, 2016
Solved

Partner Portal Campaign Logon - Unable to open a session

  • November 21, 2016
  • 1 reply
  • 2149 views

I am going through the Partner Portal Campaign Training material and have suddenly lost my access to the Campaign training servers. I open to the Campaign Client, type in my uid: FirstName.Lastname, pass: FirstName.Lastname and then I get an error message:

Adobe Campaign - Client console - Error

"Unable to open a session 'http://campaign55-us.ats.adobe.com' with login 'myFirstName.myLastname'. 

Details >>>

Empty return for method 'Logon' of service 'xtk:session'

------

Unable to open a session 'http://campaign55-us.ats.adobe.com' with login 'myFirstName.myLastname'.

------

Can anyone help me get this up and running again?

Thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Linda_Stinson

This environment had a problem which we are investigating. We will restore the environment if possible, otherwise we will have to provision accounts in a new environment for those people affected. Unfortunately, if that is the case, you would lose your work in campaign55. Apologies for the inconvenience and glad you are pursuing the training!

Linda

1 reply

Linda_Stinson
Adobe Employee
Linda_StinsonAdobe EmployeeAccepted solution
Adobe Employee
November 28, 2016

This environment had a problem which we are investigating. We will restore the environment if possible, otherwise we will have to provision accounts in a new environment for those people affected. Unfortunately, if that is the case, you would lose your work in campaign55. Apologies for the inconvenience and glad you are pursuing the training!

Linda

Terms & ConditionsAccessibility statement

Loading footer...