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brian_nguyen
brian_nguyen
June 30, 2017
Solved

Outlook Mobile App - Email rendering issue

  • June 30, 2017
  • 2 replies
  • 2601 views

Has anyone else had the issue below? I've noticed it with a couple of emails...

The Outlook app on iPhone and Android are cutting off emails. The rest of the email is just blank, there isn't no '...' button or 'read more' which extends the email further like with Gmail. The email cuts off half way through an image sometimes.

I've attached a couple of examples to this thread. Wonder if there is a way around this?

http://i.imgur.com/0qXu9oy.png
http://i.imgur.com/5aSHCEe.png
http://i.imgur.com/ZyQEphe.png

Thanks,

Brian.

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Best answer by florentlb

Hi Brian,

I'm not aware of this issue. I also use Outlook app and it usually doesn't crop even (very) long messages. Have you tried email rendering before to see if this is taken into account at the moment of the preview?

Let me know,

Florent

2 replies

florentlb
florentlbAccepted solution
Level 10
July 3, 2017

Hi Brian,

I'm not aware of this issue. I also use Outlook app and it usually doesn't crop even (very) long messages. Have you tried email rendering before to see if this is taken into account at the moment of the preview?

Let me know,

Florent

florentlb
florentlb
Level 10
July 10, 2017

Hi Brian,

Any update on this?

Let me know,

Florent

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