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Adobe Employee
RRafikiAdobe Employee
Adobe Employee
January 27, 2023
Solved

Orders/Revenue Not Tracking

Hi Experts,

 

we're experiencing an issue where orders and revenue are not tracked for specific campaigns where we know the campaigns have had associated orders and revenue.


Please Help!

 

 

 

   

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bisswangAccepted solution
Adobe Employee
January 27, 2023

Can you check following:

  • you say it's not tracked for "specific campaigns", does that mean there are some campaigns where it is tracked?
  • to get campaign + web site data aligned, you need to have some "common" field, the payload in the last screenshot points to no campaign info being sent to Analytics
  • How do you include the campaign info in the tracking link? How do you extract it and send it to Analytics on the web site?
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2 replies

Adobe Employee
bisswangAdobe EmployeeAccepted solution
Adobe Employee
January 27, 2023

Can you check following:

  • you say it's not tracked for "specific campaigns", does that mean there are some campaigns where it is tracked?
  • to get campaign + web site data aligned, you need to have some "common" field, the payload in the last screenshot points to no campaign info being sent to Analytics
  • How do you include the campaign info in the tracking link? How do you extract it and send it to Analytics on the web site?
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    Sukrity_Wadhwa
    Sukrity_Wadhwa
    Level 4
    February 9, 2023

    Hi @rrafiki,

    Were you able to resolve this query with the help of the given suggestions by @bisswang or do you still need more help here? Do let us know.
    Thanks!

    Translate
    Sukrity Wadhwa
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