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robertk9151071
robertk9151071
Level 2
August 23, 2017
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Multilingual support in Adobe Campaign v6.x or later for email templates

  • August 23, 2017
  • 3 replies
  • 3979 views

Hello,

We have come up with problem that we would like to use the same email template and have content blocks in different languages.

Does anyone can advice  how can we do it? In ACS  there is this feature Creating a multilingual email

And have found possibility for web application translation Translating a web application

but haven't found any solution for email templates to do the same procedure.

Thanks for help

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    Best answer by florentlb

    Hi,

    In v6/v7, there is no OOB feature to support multi language emails.

    As you mentioned, this is supported in ACS, and some translation mechanisms are available for v6/v7 web applications, but not for emails.

    What can be done is creating conditional content from within the delivery content itself, where you'd specify a rule according to the recipient's preferred language, or country or so.

    Hope this helps,

    Florent

    3 replies

    florentlb
    florentlbAccepted solution
    Level 10
    August 24, 2017

    Hi,

    In v6/v7, there is no OOB feature to support multi language emails.

    As you mentioned, this is supported in ACS, and some translation mechanisms are available for v6/v7 web applications, but not for emails.

    What can be done is creating conditional content from within the delivery content itself, where you'd specify a rule according to the recipient's preferred language, or country or so.

    Hope this helps,

    Florent

    robertk9151071
    robertk9151071Author
    Level 2
    August 24, 2017

    Hello Florent,

    Thanks for information Now we have at least options.

    Best Regards,

    Robert

      R
      roystok
      December 14, 2018

      Hello,

      Did you managed to do so?

      Could you share the delivery form specificities you added in (or maybe the script itself )?

      Kr,

      Romain

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