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robertk9151071
Level 2
August 23, 2017
Solved

Multilingual support in Adobe Campaign v6.x or later for email templates

  • August 23, 2017
  • 3 replies
  • 3979 views

Hello,

We have come up with problem that we would like to use the same email template and have content blocks in different languages.

Does anyone can advice  how can we do it? In ACS  there is this feature Creating a multilingual email

And have found possibility for web application translation Translating a web application

but haven't found any solution for email templates to do the same procedure.

Thanks for help

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Best answer by florentlb

Hi,

In v6/v7, there is no OOB feature to support multi language emails.

As you mentioned, this is supported in ACS, and some translation mechanisms are available for v6/v7 web applications, but not for emails.

What can be done is creating conditional content from within the delivery content itself, where you'd specify a rule according to the recipient's preferred language, or country or so.

Hope this helps,

Florent

3 replies

florentlb
florentlbAccepted solution
Level 10
August 24, 2017

Hi,

In v6/v7, there is no OOB feature to support multi language emails.

As you mentioned, this is supported in ACS, and some translation mechanisms are available for v6/v7 web applications, but not for emails.

What can be done is creating conditional content from within the delivery content itself, where you'd specify a rule according to the recipient's preferred language, or country or so.

Hope this helps,

Florent

robertk9151071
Level 2
August 24, 2017

Hello Florent,

Thanks for information Now we have at least options.

Best Regards,

Robert

December 14, 2018

Hello,

Did you managed to do so?

Could you share the delivery form specificities you added in (or maybe the script itself )?

Kr,

Romain