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Level 4
November 2, 2017
Solved

Message Center templates

Hi,

Last week there was a change in the sender and reply to email address in one of the Message center templates in the prod environment which was a wrong one!. We don't know who changed it (we or our customer). Is there a way to know who and when it was changed ?

Regards,

Priyanka

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vraghav
vraghavAccepted solution
Adobe Employee
November 2, 2017

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

2 replies

vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
November 2, 2017

Hi Priyanka,

If you check the audit logs of the template on control instance, you can see who published it last.

The only problem I can foresee if that multiple users use admin user to login and perform changes. If thats the case you won't be able to differentiate.

Regards,
Vipul

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Level 4
November 2, 2017

A quick reply would be appreciated!

Regards,

Priyanka

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