Maintaining/Transferring Delivery Logs and Tracking Logs when creating new profiles | Community
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davidh2892249
davidh2892249
Level 5
December 20, 2021
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Maintaining/Transferring Delivery Logs and Tracking Logs when creating new profiles

  • December 20, 2021
  • 1 reply
  • 705 views

Hi there,

 

We have a potential piece of data work where we may look to change the customer ID (which is set as the unique key on the profile table) for all the profiles we have in ACS.

 

I know this will result in "new" profiles being created for these records and we plan to purge the "old" ones (so our overall record count we remain similar)

We are comfortable doing this and also changing the customer IDs in linked custom tables such as "orders".

 

My biggest concern is losing delivery and tracking log history. Is there a way to maintain/transfer this to the "new" profiles?

 

Thanks

 

David

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Best answer by bisswang

Unfortunately there is no easy way to migrate any records inside ACS.

Broadlog / Tracking logs are not available within the Update Data activity inside workflows.

1 reply

B
Adobe Employee
bisswangAdobe EmployeeAccepted solution
Adobe Employee
December 21, 2021

Unfortunately there is no easy way to migrate any records inside ACS.

Broadlog / Tracking logs are not available within the Update Data activity inside workflows.

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