Is there a way to send a text version of emails to contacts who request them in Campaign Standard? | Community
Skip to main content
Level 2
March 26, 2020
Solved

Is there a way to send a text version of emails to contacts who request them in Campaign Standard?

  • March 26, 2020
  • 1 reply
  • 2840 views
No text available
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Craig_Thonis

Hello David,

 

As long as you create a text version of your delivery, the only other thing required would be to ensure that the email format preference field on the profile record is set to Text.

From there that particular recipient should receive Text emails by default.

 

Regards,

Craig

1 reply

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
March 26, 2020

Hello David,

 

As long as you create a text version of your delivery, the only other thing required would be to ensure that the email format preference field on the profile record is set to Text.

From there that particular recipient should receive Text emails by default.

 

Regards,

Craig