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priyankah586599
Level 4
June 19, 2018
Solved

Is it possible to restore a campaign ?

Hi guys,

Can we restore a deleted campaign? Also, can we know who has deleted the campaign? Should we contact Adobe Support team?

Regards,

Priyanka

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    vraghav
    vraghavAccepted solution
    Adobe Employee
    June 19, 2018

    Hi Priyanka

    If a campaign has been deleted, the only way to recover is to restore last DB backup.

    Problem with this approach is you will face downtime and it is not worth the effort.

    Best to recreate the campaign.

    Regards,
    Vipul

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    3 replies

    vraghav
    Adobe Employee
    vraghavAdobe EmployeeAccepted solution
    Adobe Employee
    June 19, 2018

    Hi Priyanka

    If a campaign has been deleted, the only way to recover is to restore last DB backup.

    Problem with this approach is you will face downtime and it is not worth the effort.

    Best to recreate the campaign.

    Regards,
    Vipul

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      priyankah586599Author
      Level 4
      June 19, 2018

      Thanks Vipul. Can we know who deleted the campaign?

      Regards,

      Priyanka

      Translate
      ShrawanSaxena-1
      Adobe Employee
      ShrawanSaxena-1Adobe Employee
      Adobe Employee
      June 20, 2018

      Hi Priyanka,

      Unfortunately for now there is no audit logs to track who have deleted campaign

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