Integrate Adobe Campaign with Customer Insights | Community
Skip to main content
Level 2
January 25, 2023
Solved

Integrate Adobe Campaign with Customer Insights

  • January 25, 2023
  • 1 reply
  • 869 views

Hello,

We are currently studying the integration between Microsoft Dynamics 365 with a focus on the Customer Insights solution, with the Adobe stack that we have implemented in our client: Campaign, Target and Analytics.
From the information we were able to access, we understand that there is a connector that allows us to integrate Microsoft Dynamics 365 and Adobe Campaign Standard.
https://experienceleague.adobe.com/docs/campaign-standard/using/integrating-with-adobe-cloud/campaign-and-microsoft-dynamics-365/d365-acs-using-the-integration.html?lang= in
https://appsource.microsoft.com/en-us/product/dynamics-365/adobecampaign.re4snj-a4n7-5t6y-a14br-d5d1b?exp=ubp8&tab=Overview
We would like to understand if this connector only allows integration with CRM module or if is it extensible to direct integration with the Customer Insights module.
It's just that explicitly about Customer Insights we only found information about the export method.
https://learn.microsoft.com/en-us/dynamics365/customer-insights/export-adobe-campaign-standard

Thank you. Regards!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by bisswang

This integration currently only allows to integrate with the CRM part of Dynamics

1 reply

bisswangAdobe EmployeeAccepted solution
Adobe Employee
January 27, 2023

This integration currently only allows to integrate with the CRM part of Dynamics