In ACS how do we move Transactional messages from Staging to prod , Can someone please guide ?

Question

hi team,

I tried to export it as package for event (Transactional messages ) in staging env and tried to import in prod. Import went successful however when i go to Settings >> marketing Plans >> Transactional messages >> event configuration , I do not see the Transactional messages that i imported. The log looks clean for package import as shown below...

Installation of packages successful.
Package 'Transactional email 1': Saving entities of type 'xtk:cusResource'...
Package 'Transactional email 1': Saving entities of type 'xtk:packageDef'...

Any guidance ?

shelly-goel · Accepted Answer

Hi @ssoni-2

Two things you can validate:
1. Exporting the "Transactional message" along with the "Event configuration" like below

and your import logs will look like this:

2. Once the import is successful, go to the imported event configuration and "publish" it so that the transactional message is linked to it and appears on the left side

Thanks

Sukrity_Wadhwa · Answer

Hi @ssoni-2,Was the given solution helpful to resolve your query or do you still need help with your query? Do let us know.Thanks!

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