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Suzanne_J_
Level 2
September 18, 2017
Solved

How to receive all deliveries that are sent out globally from one instance?

  • September 18, 2017
  • 4 replies
  • 2050 views

Is there a way to receive all deliveries that are sent out from one instance of Adobe Campaign to a specific email address without the need of adding this email address / seed address manually to every delivery? I would like to see all deliveries that are sent out globally within our company.

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    Best answer by Jean-Serge_Biro

    Hi Suzanne,

    I think you should use the standard seed control list mechanism; but in order that nobody would forget to include your seed email address, you should include it in the default delivery templates, and in addition add a typology rule to check that the delivery seed list includes your email address, or even better, add automatically your address in the delivery seed list automatically through the typology rule. Of course your typology rule must be called by all typologies used by the deliveries managed by your 140 operators, but it reduces the risk to forget it, usually not all operators can modify typology rules defined by your technical staff.

    Regards
    J-Serge

    4 replies

    Jean-Serge_Biro
    Jean-Serge_Biro
    Level 10
    September 18, 2017

    Hello Suzanne,

    Please may you clarify your requirement?

    why don't you want to add your email address in Seed addresses list (nms:seedAddress) that are added automatically to all deliveries sent?

    If you want to "automate" the filling of the Delivery target options (Seed address/ Adresses de contrôle), you should add them in the blank Delivery template in your nmsDeliveryModel (internal name) default folder.

    If you proceed by duplicating older deliveraries that don't have such Seed addresses defined, you may add a typology rule to avoid sending deliveries with the expected Seed addresses filled.

    Regards.
    J-Serge

    S
    Suzanne_J_Author
    Level 2
    September 25, 2017

    Hi J-Serge,

    We have a global environment, used by 140 operators. To be able to check branding, I would like to receive all deliveries that are sent in an inbox. Our 140 operators use hundreds of different templates and are able to create their own templates as well. I'm looking for a solution without affecting their way of work.

    Best regards,

    Suzanne

    Jean-Serge_Biro
    Jean-Serge_BiroAccepted solution
    Level 10
    September 25, 2017

    Hi Suzanne,

    I think you should use the standard seed control list mechanism; but in order that nobody would forget to include your seed email address, you should include it in the default delivery templates, and in addition add a typology rule to check that the delivery seed list includes your email address, or even better, add automatically your address in the delivery seed list automatically through the typology rule. Of course your typology rule must be called by all typologies used by the deliveries managed by your 140 operators, but it reduces the risk to forget it, usually not all operators can modify typology rules defined by your technical staff.

    Regards
    J-Serge

      S
      Suzanne_J_Author
      Level 2
      October 5, 2017

      Hi Jean-Serge,

      Thank you for thinking along. I will take a look at the typology method you've mentioned.

      Best regards,

      Suzanne

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