How to query the DIDN’T OPEN emails from last 3 days in adobe campaign management. | Community
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Adobe_campaign1
Adobe_campaign1
Level 2
May 9, 2017
Solved

How to query the DIDN’T OPEN emails from last 3 days in adobe campaign management.

  • May 9, 2017
  • 6 replies
  • 8598 views

How to query the DIDN’T OPEN emails from last 3 days in adobe campaign management.

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    Best answer by Adhiyan

    Hello Jameel,

    You can just add the internal name of the delivery on the same filtering criteria. I have updated the screenshot with the details again.

    6 replies

    Adhiyan
    Adobe Employee
    AdhiyanAdobe Employee
    Adobe Employee
    May 9, 2017

    Hello ,

    You can query on the Recipient table with filtering condition like :" TrackingLogRcp does not Exist such as Url type=Open" AND "Date is on or after (current date-3). This should give you the recipients who have not opened emails in the last 3 days.

    Please find a screenshot for how the query should look like.

    D
    dipendu_g
    Level 5
    April 2, 2020

    @adhiyan Sorry for asking the question here so late, but I have a similar requirement, but if the case is that the email is set to recurring

    For recurring emails we can't fix the internal name for the delivery as each time the mail is send we get a new internal name.

     

    Considering this scenario how can we get to know how many are non-openers for a particular delivery

     

    Regards,

    Dipendu

    Adobe_campaign1
    Adobe_campaign1Author
    Level 2
    May 9, 2017

    Hello Adhiyan,

        Thank you so much for yor valuable  information i would like to  know how to query the recipients didn't open specific email from last 3 days .

     

     

    Thanks & Regards

    jameel.sk

    Adhiyan
    Adobe Employee
    AdhiyanAdobe EmployeeAccepted solution
    Adobe Employee
    May 9, 2017

    Hello Jameel,

    You can just add the internal name of the delivery on the same filtering criteria. I have updated the screenshot with the details again.

      Adobe_campaign1
      Adobe_campaign1Author
      Level 2
      May 9, 2017

      Hello Adhiyan,

           Thank you so much for your valuable  information.

      T
      TechaspectSolut
      September 19, 2017

      Hello Adhiyan,

      I am using ASC and I am trying to create the same flow but I didn't find any option "internal name of the delivery" in segmentation. Please suggest.

      Thanks in advance

      Harish

      Adhiyan
      Adobe Employee
      AdhiyanAdobe Employee
      Adobe Employee
      September 19, 2017

      Hi Harish,

      You should use something like this in ACS.

      Inside the ID of delivery filter , you should use ID(name) . There is no internal name in ACS.

      Hope this helps

      Regards,

      Adhiyan

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