How to get notified for a particular delivery | Adobe Higher Education
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mmbb110
Level 9
October 24, 2020
Respondido

How to get notified for a particular delivery

  • October 24, 2020
  • 3 respostas
  • 3367 Visualizações

Hi Community,

I know that the delivery alerting dashboard is useful to get alerts or notification in case of failure, however the only thing that it is missing is alerting at individual delivery, as it only sends alerts which has an aggregate of all deliveries matching that criteria.

Is there some way I can achieve this?

Workflow etc, it would be great if someone can guide me.

 

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Melhor resposta por shelly-goel

The workflow notification would work for the 2nd use case where you want an alert in case of a delivery failure. For the 1st use case where you are looking for all the successful messages, you can create custom delivery alert criteria with filter as delivery ID=<your delivery ID> and status "Finished". In case you also want a dashboard report for all the failures of this specific delivery instead of each failure alert, you can create another custom criteria for status = "failed"

3 Respostas

shelly-goel
Adobe Employee
shelly-goelAdobe Employee
Adobe Employee
October 25, 2020

Hi @mmbb110

You can use a workflow for the delivery and edit the workflow properties to send error notifications to a chosen security group whenever that workflow is in error. These notifications are disabled by default.

Edit workflow properties > General > Execution > Error Management > Supervisors (select a group to be notified on error).

Hope this helps.

 

M
mmbb110Autor
Level 9
October 25, 2020
Hello, Thanks for the response, I want the alert to include specific for the deliveries, example, I have a delivery message set up using workflow, in an event the message delivers fine without any error, I want to get an email notification which tells me that the message was delivered and show me the count of the numbers of deliveries sent, similarly if the delivery fails, it triggers an alert saying that the particular delivery failed. appreciate your further assistance on this.
Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
November 4, 2020

Hi @mmbb110,

Were you able to resolve this query with the given solution? Do let us know.

Thanks!

Sukrity Wadhwa
shelly-goel
Adobe Employee
shelly-goelAdobe Employee
Adobe Employee
November 11, 2020

@mmbb110

The workflow notification would work where you want an alert in case of a delivery failure. For the use case where you are looking for all the successful alert messages, you can create custom delivery alert criteria with filter as delivery ID=<your delivery ID> and status "Finished". In case you also want a dashboard report for all the failures of this specific delivery instead of each failure alert, you can create another custom criteria for status = "failed. To create a custom alert criteria, create a custom resource ie extension of an existing delivery resource and add the filters as I mentioned.

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