How do I stop Adobe from "deleting" delivery repoerts? | Community
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davidkruh
Level 2
May 8, 2020
Solved

How do I stop Adobe from "deleting" delivery repoerts?

  • May 8, 2020
  • 2 replies
  • 5335 views

 

 

I don't want Adobe making the decision how far back to report on MY program. I want to see even previous versions that are running in the same workflow. Is there a workaround to deletions?

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Best answer by El_Loco

Delivery and tracking logs are only stored for 6 months by default.

 

If you want to extend the length these are retained, you'd need to speak to your CSM & TechOps to try and get this extended.

2 replies

B
Adobe Employee
bisswangAdobe Employee
Adobe Employee
May 10, 2020

If it shows "Deleted" in the reporting, then the related delivery was deleted in ACS.

There is no automatic deletion of deliveries, rather a user has deleted a delivery in such case.

El_Loco
El_LocoAccepted solution
Level 5
May 11, 2020

Delivery and tracking logs are only stored for 6 months by default.

 

If you want to extend the length these are retained, you'd need to speak to your CSM & TechOps to try and get this extended.

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