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ShrawanSaxena-1
ShrawanSaxena-1Accepted solution
Adobe Employee
Feb 2, 2018 11:00 AM UTC

Hello,

It looks like the same issue. Please refer the below thread

Time zone error on log in

4 replies

ShrawanSaxena-1
Adobe Employee
ShrawanSaxena-1Adobe EmployeeAccepted solution
Adobe Employee
Feb 2, 2018 11:00 AM UTC

Hello,

It looks like the same issue. Please refer the below thread

Time zone error on log in

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florentlb
Level 10
Feb 20, 2018 2:42 PM UTC

Any update on your issue?

Florent

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Level 2
Aug 17, 2018 4:34 AM UTC

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly. You can fix this error, by updating with correct UTC file in your system.

Steps:

  •     Goto the mentioned path : "C:\Users\<user_name>\AppData\Roaming\Neolane\NL_5\nlclient\cache-<id>\zoneinfo\Etc" then replace with proper "UTC File" and try connecting again.

I was facing same issue and it worked for me.

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abhinav99
Level 4
Jun 28, 2020 1:57 PM UTC
There is a UTC file with no valid format. Any idea what to replace in place to that file or what to edit in the same file as it is empty.
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