Solved

Getting invalid 'Etc/UTC' time zone file

Hi Team,

I'm getting this error, please suggest how can I resolve this.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by ShrawanSaxena-1

Hello,

It looks like the same issue. Please refer the below thread

Accepted solution

Adobe Employee

Hello,

It looks like the same issue. Please refer the below thread

Level 10

Any update on your issue?

Florent

Level 2

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly. You can fix this error, by updating with correct UTC file in your system.

Steps:

Goto the mentioned path : "C:\Users\<user_name>\AppData\Roaming\Neolane\NL_5\nlclient\cache-<id>\zoneinfo\Etc" then replace with proper "UTC File" and try connecting again.

I was facing same issue and it worked for me.

Level 4

There is a UTC file with no valid format. Any idea what to replace in place to that file or what to edit in the same file as it is empty.

Sign up