Getting error in campaign- You are not authorised to use SQL Expressions.'IsIMSLoggedIn' cannot be processed | Community
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Senthil24
Level 4
January 6, 2017
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Getting error in campaign- You are not authorised to use SQL Expressions.'IsIMSLoggedIn' cannot be processed

  • January 6, 2017
  • 16 replies
  • 7537 views

Hi,

I am learning how to use Adobe Campaign tool and while I was working on that I had a requirement of importing few packages using Adobe Campaign package feature for Creating External Instance.

After the package import I am facing this issue of a particular type of error- You are not authorised to use SQL Expressions.'IsIMSLoggedIn' cannot be processed. (see attachment). I dont know the reason for it but this has cropped up after the package import.

Anyone has any idea why this errror is showing up and how to resolve it. It will be very helpful.

Thanks.smiley

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    Best answer by Adhiyan

    Hi Senthil,

     

    I checked the screenshot , your Console is 8601 and server is 8720. So even if version is same the builds are different.

    Please upgrade your client to 8720 as well and the error will not appear.

    The reason is that some components of the server was upgraded and when you use the old client it's not able to properly view the changed components. 

    16 replies

    Show previous replies
    Adhiyan
    Adobe Employee
    AdhiyanAdobe Employee
    Adobe Employee
    January 10, 2017

    Hi Senthil,

    You can use the same link to install the client of build 8720 . Once you put in https://<campaign instance>/nl/jsp/logon.jsp in the browser you should be re-directed to download the same client version as the server . Once you install it just launch the nlclient.exe and login and check the server and client version

      S
      Senthil24Author
      Level 4
      January 10, 2017

      Adhiyan wrote...

      Hi Senthil,

      You can use the same link to install the client of build 8720 . Once you put in https://<campaign instance>/nl/jsp/logon.jsp in the browser you should be re-directed to download the same client version as the server . Once you install it just launch the nlclient.exe and login and check the server and client version

       

      Thanks adhiyan.

      Adhiyan
      Adobe Employee
      AdhiyanAdobe Employee
      Adobe Employee
      January 10, 2017

      Hi Senthil,

      Let me know if this solves the issue

      S
      Senthil24Author
      Level 4
      January 11, 2017

      Adhiyan wrote...

      Hi Senthil,

      Let me know if this solves the issue

       

      Hi adhiyan, 

      I have informed about this build version upgrade to my supervisors here. Since this is a training environment, upgradation might take some time, I am not sure when that will happen .

      When it gets done, I will let you know for sure. Thanks for helping. :) 

      Note: This error pops up many times, but except for that it hasn't actually disrupted any of the workflows or deliveries.  

      florentlb
      florentlb
      Level 10
      January 25, 2017

      Hi Senthil,

      Did you manage to get an up to date console and resolve your issue?

      Florent.

      S
      Senthil24Author
      Level 4
      July 4, 2017

      Thanks everyone. Yes now we are running application server and build 8766 and this error has not cropped up again.

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