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mmbb110
Level 9
September 3, 2021
Solved

feedback loop

  • September 3, 2021
  • 1 reply
  • 1524 views

Hi Community,

 

I sent an email from a brand of my instance to my yahoo and gmail email address, I marked the email as spam, however the email is not added to the deny list.

 

can someone please let me know what could be the issue here, how do I validate if the feedback loop is working fine.

 

any pointers to troubleshoot this would be helpful.

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Best answer by SatheeskannaK

Hi @mmbb110,

 

Discuss with your adobe deliverability expert and setup this feedback loop. Usually deliverability consultant assigned to every account will be handling such a things.

 

Documentation references from adobe campaign: Feedback loop Feedback Loop - ACC 

 

Thanks, SK!

1 reply

M
mmbb110Author
Level 9
September 7, 2021

can someone please help on this one?

@bisswang  @shelly-goel 

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
September 8, 2021

Hi @mmbb110,

 

Discuss with your adobe deliverability expert and setup this feedback loop. Usually deliverability consultant assigned to every account will be handling such a things.

 

Documentation references from adobe campaign: Feedback loop Feedback Loop - ACC 

 

Thanks, SK!

Thanks, Sathees
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