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Level 2
June 24, 2017
Solved

extract unsubscribes data from Adobe Campaign

  • June 24, 2017
  • 3 replies
  • 3543 views

Hi, could you please advise a best way to extract unsubscribes data from Adobe Campaign. I am looking to extract the member number, type of unsubscribes, email addresses and date of unsubscribe. Also would like to do this on a weekly basic, assume a workflow can help to automate this task?

Thanks and regards.

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Best answer by Adhiyan

Hi bin,

Here is what you can do.

Add a query activity and filter the unsubscribers like :

Query: no longer contact by email and action of History of service subscription equal to Unsubscription.

Then we can add additional data and add the columns you want to extract . Then add a data Extract activity and save the exported data in a csv file in your server location/Sftp location.

Please refer to the screenshot on how the query would look like :

Regards,
Adhiyan

3 replies

Adhiyan
Adobe Employee
AdhiyanAdobe EmployeeAccepted solution
Adobe Employee
June 26, 2017

Hi bin,

Here is what you can do.

Add a query activity and filter the unsubscribers like :

Query: no longer contact by email and action of History of service subscription equal to Unsubscription.

Then we can add additional data and add the columns you want to extract . Then add a data Extract activity and save the exported data in a csv file in your server location/Sftp location.

Please refer to the screenshot on how the query would look like :

Regards,
Adhiyan

Level 2
July 4, 2017

Thanks Adhiyan. seems like your screenshot was taken from campaign standard. for V6.1 would be the same ?

Regards,

Ben

Adhiyan
Adobe Employee
Adobe Employee
July 5, 2017

Hi Ben,

Yes. In fact the screenshot is from V6.1 only

Regards,

Adhiyan