Export file from Workflow to Adobe Campaign SFTP | Community
Skip to main content
joshc15614786
Level 2
March 4, 2021
Solved

Export file from Workflow to Adobe Campaign SFTP

  • March 4, 2021
  • 2 replies
  • 2249 views

Hi I have a workflow setup to extract a file and then transfer the file to the Adobe Campaign SFTP . 

 

I am struggling as I have set the Protocol as SFTP and Quick configuration set the URL as  sftp://<mysftpurl>.com but I am getting login denied. Can a workflow not directly upload a file to the Adobe Campaign SFTP?

 

Do I need to set the Adobe Campaign as a external account ? If so what do I set as the password?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by costa_n11

Hi Josh,

ACS internal SFTP is accessible only via public/private key and you will need to open a Customer Care ticket to request the external account to be created. Then you will use the external account in the Transfer activity in your workflow.

Hope this helps,

Thanks

Denis.

2 replies

Level 9
March 4, 2021

@joshc15614786 

 

could you take a look at the below, when you set up the quick configuration.

 

URL ( wildcards are accepted in the filename, e.g. sftp://login:password@myserver/exports/*.txt)
 
try using the example provided.
 
let me know if that helps.
joshc15614786
Level 2
March 5, 2021
I think my issue is what to set as login:password - I know the username so can set that but what should be set as the password? Is it the private key I have setup?
costa_n11Adobe EmployeeAccepted solution
Adobe Employee
March 10, 2021

Hi Josh,

ACS internal SFTP is accessible only via public/private key and you will need to open a Customer Care ticket to request the external account to be created. Then you will use the external account in the Transfer activity in your workflow.

Hope this helps,

Thanks

Denis.