Error in connecting Adobe Campaign and MS Dynamics CRM | Community
Skip to main content
joydeep_kundu
joydeep_kundu
Level 2
December 13, 2016
Solved

Error in connecting Adobe Campaign and MS Dynamics CRM

  • December 13, 2016
  • 1 reply
  • 1621 views

Hi All,

We are trying to connect Adobe Campaign with Microsoft Dynamics CRM (version 2016). But facing issue and need help.

Error message : "SyntaxError: XML tag name mismatch (expected parent)'

Microsoft Dynamics CRM (version 2016): it is on premises deployment with IFD (internet facing deployment).

Question 1: Why we are facing this issue?

Question 2: Is Microsoft Dynamics CRM (version 2016) version supported ?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by vraghav

Hi Joydeep,

MS Dynamics CRM 2016 is not supported yet. Please refer to compatibility matrix for more information https://docs.campaign.adobe.com/doc/AC6.1/en/technicalResources/matrix.html#CRM Connectors 

The error might be a bi-product of this untested compatibility.

Regards,

Vipul

1 reply

vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
December 13, 2016

Hi Joydeep,

MS Dynamics CRM 2016 is not supported yet. Please refer to compatibility matrix for more information https://docs.campaign.adobe.com/doc/AC6.1/en/technicalResources/matrix.html#CRM Connectors 

The error might be a bi-product of this untested compatibility.

Regards,

Vipul

    Terms & ConditionsAccessibility statement

    Loading footer...