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May 6, 2021
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Encoding Issue

  • May 6, 2021
  • 4 replies
  • 1862 views

Hi I'm using Adobe campaign to send out some emails but we are running in to an issue where special characters are not displayed properly, for example Piña is rendered as Piã±A, in the date stored for example in profiles, how can I fix it?

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Best answer by DavidKangni

@testboga  

You need to use application/json;charset=UTF-8 as content-type when sending your API call

Thanks,

David

4 replies

Level 9
May 6, 2021
@testboga, can you try using the legacy editor and then save the changes after updating the special character in your html code? also, where does it not display properly, in the test previews or within the campaign UI? perhaps trying sending proofs to a different email client as well.
testbogaAuthor
May 7, 2021

@mmbb110pls, the error in displaying special characters occurs in the actual data stored within the Profiles schema which we set via API, I made a mistake in asking the question.

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
May 7, 2021

@testboga  

You need to use application/json;charset=UTF-8 as content-type when sending your API call

Thanks,

David

David Kangni
Sukrity_Wadhwa
Community Manager
Community Manager
May 17, 2021

Hi @testboga,

Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa