Level 2

Solved

Email addresses not being marked as bounce

1 reply
1353 views
Translate All

We have sent some emails that are from test addresses so these emails are not valid. They have not been marked as bounces by adobe campaign.

Is it possible that because they are going to the same domain that they have been sent from that they are not being marked as bounce?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

SatheeskannaKAccepted solution

Adobe Champion, Community Advisor, UG Leader

Hi @joshc15614786,

Did you check the SENDING LOGS & EXCLUSION LOGS section of the delivery you will get information on reason.

Thanks, Sathees

Thanks, Sathees

Adobe Champion, Community Advisor, UG Leader

Accepted solution

Adobe Champion, Community Advisor, UG Leader

Hi @joshc15614786,

Did you check the SENDING LOGS & EXCLUSION LOGS section of the delivery you will get information on reason.

Thanks, Sathees

Translate

Thanks, Sathees