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El-Coder
El-Coder
Level 2
October 5, 2021
Solved

Edit a built-in template

  • October 5, 2021
  • 1 reply
  • 1150 views

Hi Community,


Is it possible to edit the properties of a native or a built-in delivery template ?

 

Thanks in advance !

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Best answer by SatheeskannaK

@el-coder Anyone even admin can't edit anything on the OOTB delivery templates. All you can do is duplicate the OOTB delivery template and edit their properties.

 

Thanks!

1 reply

M
mmbb110
Level 9
October 5, 2021

@el-coder 

 

I think Yes, a user with deliverability role should be able to edit.

El-Coder
El-CoderAuthor
Level 2
October 5, 2021

Hi @mmbb110, thank you for your response,

I already have deliverability role and I can edit all templates except the native(built-in) ones, they appear as locked (read-only mode),

Is there any way to unlock these templates in order to edit their properties?

Thank you again !

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
October 5, 2021

@el-coder Anyone even admin can't edit anything on the OOTB delivery templates. All you can do is duplicate the OOTB delivery template and edit their properties.

 

Thanks!

Thanks, Sathees
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