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Pesh112491
New Member
May 24, 2024
Question

Duplicate Email

  • May 24, 2024
  • 2 replies
  • 739 views

In profile schema I am inserting and updating data using reconciliation criteria (Email).

so, in my data there are 2 records with same email id but different customer id .so I am trying to update that records it creating two entries what is the reason.

Data

TEST1AB2Ckumar.ankur@ext.belgiantrain.be
TEST1BB2Ckumar.ankur@ext.belgiantrain.be

 

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2 replies

SatheeskannaK
Community Advisor
SatheeskannaKCommunity Advisor
Community Advisor
May 24, 2024

@pesh112491 Can you share the screenshots of the reconciliation and update activity?

Thanks, Sathees
Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
June 13, 2024

Hi @pesh112491,

Were you able to resolve this query on your own or do you still need help here? Do let us know.

Thanks!

Sukrity Wadhwa
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