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Level 3
March 30, 2021
Solved

Does Adobe Campaign Standard SMS Channel integrates with Twilio?

Does Adobe Campaign Standard SMS Channel integrates with Twilio for SMS?

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Craig_Thonis
Craig_ThonisAccepted solution
Adobe Employee
March 31, 2021

Hi Asish,

 

Previously Twilio wasn't SMPP 3.4 compliant so it wasn't something compliant with Campaign. I don't know if that has changed but previously it no custom connector was ever created for them. I'd recommend using another vendor for a simpler implementation since if you want to use Twilio, it is going to require a custom solution.

 

Regards,

Craig

3 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
March 31, 2021

Hi Asish,

 

Previously Twilio wasn't SMPP 3.4 compliant so it wasn't something compliant with Campaign. I don't know if that has changed but previously it no custom connector was ever created for them. I'd recommend using another vendor for a simpler implementation since if you want to use Twilio, it is going to require a custom solution.

 

Regards,

Craig

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AKP3Author
Level 3
March 31, 2021
Thanks Craig!
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