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Rajesh_SS01
Level 3
August 31, 2018
Solved

deliverabilityUpdate workflow failure

Hi,

There is a frequent failure of deliverabilityUpdate workflow failure happening in our instance. Could you please help me understand the reason behind its frequent failure?

Thanks,

Rajesh.S.S.

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vraghav
vraghavAccepted solution
Adobe Employee
August 31, 2018

Hi Rajesh,

I guess the error was related to timeout. Right?

The deliverability workflow runs every night to fetch a script from deliverability instance and then use that script to fetch the latest MX rules and delivery of qualification rules.

This script had issues introduced recently which was preventing it from distributing the incoming lag on deliverability server.

It has been rectified this morning. Please restart the workflow and force execute it to get the latest script. It should work fine now.

Regards,

Vipul Raghav

Regards,

Vipul Raghav

Sent from Mobile

Please excuse brevity

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1 reply

vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
August 31, 2018

Hi Rajesh,

I guess the error was related to timeout. Right?

The deliverability workflow runs every night to fetch a script from deliverability instance and then use that script to fetch the latest MX rules and delivery of qualification rules.

This script had issues introduced recently which was preventing it from distributing the incoming lag on deliverability server.

It has been rectified this morning. Please restart the workflow and force execute it to get the latest script. It should work fine now.

Regards,

Vipul Raghav

Regards,

Vipul Raghav

Sent from Mobile

Please excuse brevity

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