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andreal94243803
andreal94243803
Level 2
February 19, 2018
Solved

Data schema broken. To recover

  • February 19, 2018
  • 1 reply
  • 1369 views

Hi everyone, I am new to Adobe Campaign and I broke some of the current settings with my extended schema based on the nms:Recipient

When I tried to remove the extended schema (as it is causing errors), it seems like more things were broken.

Therefore, I would like to know

- how can I restore to the original version of the nms:Recipient.

- how can I restore the data schemas to a certain point of time (e.g. last Monday) if there is no backup

As this is a dev environment, may consider a restoration from other environment as well.

Looking for some advice urgently.

Thank you very much!

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Best answer by florentlb

Hi Andrea,

Removing schemas is very unadvised. Usually, when things start to break, we recommend to create a fresh instance whenever possible.

If that's not an option for you, I4d advise to reach out to support to get more personalized suggestions based on your platform configuration.

Florent

1 reply

florentlb
florentlbAccepted solution
Level 10
March 12, 2018

Hi Andrea,

Removing schemas is very unadvised. Usually, when things start to break, we recommend to create a fresh instance whenever possible.

If that's not an option for you, I4d advise to reach out to support to get more personalized suggestions based on your platform configuration.

Florent

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