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Sarim60660
Level 2
February 15, 2021
Solved

Data mapping in profile schema related to SMS - Sinch Integration

  • February 15, 2021
  • 3 replies
  • 1744 views

Hello,

 

We are planning to use Sinch as our SMS provider. How do we connect Sinch to profile schema? Should it be via phone number field in profile schema?

 

Just wondering?

 

Thanks!

 

SK

 

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Best answer by keertij82676895

Hi Sarim,

You need to extend the profile schema to add your own columns for the unique and then same can be used during the workflow execution to filter out and send the communication.

 

But before you should have the SMS channel enabled and configure an extrenal account for SMS .

 

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-sms/configuring-sms-channel.html?lang=en

 

 

REgards,

Keerti J

3 replies

keertij82676895
keertij82676895Accepted solution
Level 2
February 15, 2021

Hi Sarim,

You need to extend the profile schema to add your own columns for the unique and then same can be used during the workflow execution to filter out and send the communication.

 

But before you should have the SMS channel enabled and configure an extrenal account for SMS .

 

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-sms/configuring-sms-channel.html?lang=en

 

 

REgards,

Keerti J

    keertij82676895
    keertij82676895
    Level 2
    February 15, 2021
    Here is the URl for reference.
    Sukrity_Wadhwa
    Adobe Employee
    Sukrity_WadhwaAdobe Employee
    Adobe Employee
    March 3, 2021

    Hi @sarim60660,

    Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

    Thanks!

    Sukrity Wadhwa
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