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celesteb1980
celesteb1980
August 2, 2017
Solved

Control Group using a List

  • August 2, 2017
  • 4 replies
  • 3196 views

Hi there, I need to know how you create a control group in a Delivery but instead of doing a random selection, you get the Control Group from a previous campaign that was sent out? I have tried so many ways but can't get it to work...HELP

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    Best answer by Amit_Kumar

    Hi celesteb1980

    In your case, you have to use target dimension as a customer and build a new Customer control group list instead of Recipeint. Rest everything will be same.

    If this didn't work the post your workflow and delivery settings with the error if any?

    This is something which is quite robust in Adobe Campaign so you need not do extra work in the workflow.

    Regards,

    Amit

    4 replies

    florentlb
    florentlb
    Level 10
    August 4, 2017

    Hi,

    Can you share an example of what (and how) you are trying to achieve this? For example how are you defining the control group of the 1st delivery, in which screen (or workflow if it is in a workflow).

    Let me know,

    Florent.

    Amit_Kumar
    Amit_Kumar
    Level 10
    August 5, 2017

    Hi,

    There are two options to achieve what you are asking.

    Refer to the screen below how to select or apply a control group formula.

    Option 1: If you have already sent the delivery one and you have opted for a random sampling in the delivery. Now you have to use Query option as mentioned in the above screen and the filter selects the recipient of delivery 1 and applies another filter where control is true which will give you same group as before.

    Option 2: You can create a recipient List under list management and use List option to select control list in both deliveries.

    Regards,

    Amit

      celesteb1980
      celesteb1980Author
      August 7, 2017

      Hi Amit

      I have tried that but it doesn't work, the reason for this is because our system was customized and we do not use recipient. We have a customer which is linked to product tables. I have asked the people who created our system to help so at this time I have to just excluded the Control group in the workflow instead of at Delivery stage.

      Thanks guys

      Amit_Kumar
      Amit_KumarAccepted solution
      Level 10
      August 8, 2017

      Hi celesteb1980

      In your case, you have to use target dimension as a customer and build a new Customer control group list instead of Recipeint. Rest everything will be same.

      If this didn't work the post your workflow and delivery settings with the error if any?

      This is something which is quite robust in Adobe Campaign so you need not do extra work in the workflow.

      Regards,

      Amit

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