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Carlos_Paiva
Carlos_Paiva
March 20, 2018
Solved

Connecting to v6 Campaign Server with a v7 Campaign Client

  • March 20, 2018
  • 4 replies
  • 2138 views

Hi there

I'm trying to connect to a v6 Campaign Server with a v7 Campaign Client, but I'm getting an error while connecting.

I would like to use the v7 Client but I believe I have 2 problems:

We have a v6 Server installation and I have Windows 10 installed in my Laptop, so I believe I can't install the v7 Client.

On the other hand, I have no access to the v7 Client Setup file, because the installation procedure involves using the "Installation download page" from the v6 Server.

Houston...

If anyone can help, thanks!

Carlos@Lisboa

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    Best answer by Kapil_Sharma_

    Hi Carlos,

    Yes, you can use the V6 (Client Console) on the Windows 10. It is not recommended, but you can install it and it will work.

    4 replies

    florentlb
    florentlb
    Level 10
    March 20, 2018

    Hi Carlos,

    Ultimately, you should use the same console and server build number.

    If you have a v6 server, you should use a v6 client console.

    Why do you want to use the v7 client console?

    Florent

      Carlos_Paiva
      Carlos_PaivaAuthor
      March 21, 2018

      Thank you Florent!

      I have Windows 10 running on my laptop and I believe the v6 client console can not run over Windows 10.

      I saw that on the download page:

      Installation

      Adobe Campaign v6 console installation

      Required components

      Operating systems:
      • Windows 2003 Server
      • Windows 2008 Server
      • Windows XP
      • Windows 7
      Required disk space (files copied locally):
      • approximately 15 MB

      Instructions

      1. To install a client, click the following link: Download.
      2. Select "Open" to start the installation straight away or select "Save" to copy the file locally and perform the installation at a later time.

      Note: administrator privileges are not required to perform this installation.

      Access to reports

      Reporting functionality requires Flash version 6 or higher.

      Kapil_Sharma_
      Adobe Employee
      Kapil_Sharma_Adobe EmployeeAccepted solution
      Adobe Employee
      March 21, 2018

      Hi Carlos,

      Yes, you can use the V6 (Client Console) on the Windows 10. It is not recommended, but you can install it and it will work.

        Carlos_Paiva
        Carlos_PaivaAuthor
        March 21, 2018

        Thank you! A miracle had happen, the error disappeared (the error that I was getting when I was starting the client console).

        So now I'm connecting a v7 client console to a v6 server, it seems OK.

        Thanks!

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