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Can the message center functionality in Adobe also send SMS ?

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vraghavAccepted solution

Adobe Employee

Hi Jaspreet.Kaur,

Yes, this is certainly possible. You just need to have the mobile (SMS) package installed on RT instance.

Please check your contract before doing so.

If the instance is hosted by Adobe, we recommend to go for installation of package via support as they will internally liaise with technical operations team who maintain these instance.

Hope this helps.

Regards,

Vipul

vraghav

Accepted solution

Adobe Employee

Hi Jaspreet.Kaur,

Yes, this is certainly possible. You just need to have the mobile (SMS) package installed on RT instance.

Please check your contract before doing so.

If the instance is hosted by Adobe, we recommend to go for installation of package via support as they will internally liaise with technical operations team who maintain these instance.

Hope this helps.

Regards,

Vipul

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Jaspreet_Kaur1Author

Level 2

Thanks Vipul for the information. Do we have any document which I can refer to in this regards?

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vraghav

Adobe Employee

Hi Jaspreet.Kaur,

You'll have to refer to multiple sections of the official documentation.

General information on SMS functionality is available here.

SMS event for Message Center can be read through from here.

Hope this helps.

Regards,

Vipul Raghav

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Jaspreet_Kaur1Author

Level 2

Thanks Vipul for the information.

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