Can the message center functionality in Adobe also send SMS ? | Community
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Jaspreet_Kaur1
Level 2
November 7, 2016
Solved

Can the message center functionality in Adobe also send SMS ?

  • November 7, 2016
  • 4 replies
  • 2797 views

Can the message center functionality in Adobe also send SMS ?

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Best answer by vraghav

Hi Jaspreet.Kaur​,

Yes, this is certainly possible. You just need to have the mobile (SMS) package installed on RT instance.

Please check your contract before doing so.

If the instance is hosted by Adobe, we recommend to go for installation of package via support as they will internally liaise with technical operations team who maintain these instance.

Hope this helps.

Regards,

Vipul

4 replies

vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
November 7, 2016

Hi Jaspreet.Kaur​,

Yes, this is certainly possible. You just need to have the mobile (SMS) package installed on RT instance.

Please check your contract before doing so.

If the instance is hosted by Adobe, we recommend to go for installation of package via support as they will internally liaise with technical operations team who maintain these instance.

Hope this helps.

Regards,

Vipul

Jaspreet_Kaur1
Level 2
November 7, 2016

Thanks Vipul for the information. Do we have any document which I can refer to in this regards?

vraghav
Adobe Employee
Adobe Employee
November 7, 2016

Hi Jaspreet.Kaur​,

You'll have to refer to multiple sections of the official documentation.

General information on SMS functionality is available here.

SMS event for Message Center can be read through from here.

Hope this helps.

Regards,

Vipul Raghav

Jaspreet_Kaur1
Level 2
November 15, 2016

Thanks Vipul for the information.