Can Subscription services & Landing Page be used by non-Profile targets? | Community
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AndrewKriz
AndrewKriz
Level 2
February 10, 2022
Question

Can Subscription services & Landing Page be used by non-Profile targets?

  • February 10, 2022
  • 2 replies
  • 2148 views

Looking to create and manage a subscription service to customers, this will be hosted on our website.  Does the Campaign Standard Subscription Service and Landing Pages allow for the creation and sign-up of new customers to the Profile table and/or updating of those records?

 

Wanting to have the option for customers to subscribe without being an existing customer and also have it present on a webpage, and not just delivered via an existing email/link.

 

Within a landing page Access settings there is an option "Authorize unidentified visitors", I'm guessing that isn't what I think it is?

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2 replies

B
Adobe Employee
bisswangAdobe Employee
Adobe Employee
February 10, 2022

Yes, you can also use landing pages to register new users.

 

Indeed the "Authorize unidentified visitors" option is what is needed to achieve that.

If that one is not checked, only profiles which were matched during page load are able to see the landing page. For other it would fail.

    AndrewKriz
    AndrewKrizAuthor
    Level 2
    February 10, 2022

    Hi Ramon,

     

    Thanks for that feedback.  I've created a copy of the existing sample 'newsletter' service and even with that option set in the landing page, when testing I get an backend db error.   The online documentation for creating all the components for a Subscription Service seems quite light-on.   I can't even seem to find any details on that option "Authorize unidentified visitors"

    Do you know of a better resource?

    J
    JohnWi12
    Level 5
    February 11, 2022

    Checking the box allows you to add new email addresses to ACS.  Otherwise the landing page requires an encoded email address be passed into the landing page for updating.

     

     

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      July 12, 2022

      Hey @andrewkriz,

      Were you able to resolve this query or do you still need more help here? Do let us know.

      Thanks!

      Sukrity Wadhwa
      AndrewKriz
      AndrewKrizAuthor
      Level 2
      July 12, 2022

      Hi @sukrity_wadhwa ,

      I wasn't able to get a satisfactory answer.  Where support went on to say the landing page wasn't able to register new profiles and an existing profile was needed before a subscription could be allocated.

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      July 12, 2022

      Thanks for the update @andrewkriz. I will share this query among SMEs and see if we can get you a resolution. 

       

      Best,

      Sukrity 

      Sukrity Wadhwa
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