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rahulg1930481
Level 3
September 28, 2018
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Calling an Workflow when an Error Occurs

  • September 28, 2018
  • 1 reply
  • 2038 views

Hi

I am using Adobe Campaign Classic v6.7. I want to start another workflow, when any error occurs in the workflow that I am currently running.

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Best answer by david--garcia

Hi Rahul,

To start another workflow you can add the following code in the advanced tab of any activity, Just enter the internal name of the workflow you would like to start.

You can activate the error handling option on different activities in your current workflow which adds a new transition. I would create an alert upon error in certain activities and email the relevant team about the failure and then drop the code above on the advanced tab of the activity to start the new workflow.

1 reply

david--garcia
david--garciaAccepted solution
Level 10
September 28, 2018

Hi Rahul,

To start another workflow you can add the following code in the advanced tab of any activity, Just enter the internal name of the workflow you would like to start.

You can activate the error handling option on different activities in your current workflow which adds a new transition. I would create an alert upon error in certain activities and email the relevant team about the failure and then drop the code above on the advanced tab of the activity to start the new workflow.

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