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Level 9
May 1, 2021
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Bounce

  • May 1, 2021
  • 1 reply
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Can I configure customized soft bounce settings in Adobe campaign standard, if yes, can someone guide me.

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Best answer by JohnWi12

Click the Adobe Campaign logo, top left of screen, then Administration, then Channels, then Quarantines, and finally Message Qualification.  You can update the failure type for each message (hard, soft, or ignore). 

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JohnWi12Accepted solution
Level 5
May 3, 2021

Click the Adobe Campaign logo, top left of screen, then Administration, then Channels, then Quarantines, and finally Message Qualification.  You can update the failure type for each message (hard, soft, or ignore). 

mmbb110Author
Level 9
May 3, 2021
@johnwi12, Thank you for your response, can you help me further in setting up a rule, I am all new to this one, I can give you the requirements needed, Please let me know