Automatic No Reply email

Forum|Forum|1 year ago
December 10, 2024
1 reply
747 views

Hi all,

We want to develop an automatic email that does the following:

When we send an email, if you give to reply, you send it to not-reply@...I know that it can be set up so that you get an email back that tells you not to respond.

Could someone please give me more clues?

Kind regards,

Celia

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Best answer by SatheeskannaK

@ccg1706 "Reply-To Address" is part of the brand configuration. Adobe recommends having a valid email address to monitor any replies that you're receiving from the customers although you may use not-reply@, donotreply@ etc.

https://experienceleague.adobe.com/en/docs/campaign-standard/using/administrating/application-settings/branding

https://experienceleague.adobe.com/en/docs/deliverability-learn/deliverability-best-practice-guide/additional-resources/campaign/ac-domain-name-setup

SatheeskannaK

Accepted solution

Community Advisor

@ccg1706 "Reply-To Address" is part of the brand configuration. Adobe recommends having a valid email address to monitor any replies that you're receiving from the customers although you may use not-reply@, donotreply@ etc.

https://experienceleague.adobe.com/en/docs/campaign-standard/using/administrating/application-settings/branding

https://experienceleague.adobe.com/en/docs/deliverability-learn/deliverability-best-practice-guide/additional-resources/campaign/ac-domain-name-setup

Thanks, Sathees