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sboinala
Level 2
September 22, 2021
Solved

auth2.0 external account Adobe Campaign standard

  • September 22, 2021
  • 1 reply
  • 941 views

hi all, 

I am trying to create an auth2.0 external account. 

with the below displayed values. 

the error message i get is :

The connection test to the external server failed.
Wanted to know if any one tried this successfully.
The purpose of this is to get accesstoken by passing in username , password, api key and secret 

 

 

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Best answer by SatheeskannaK

Hi @sboinala,

 

If you have followed the external account setup documentation on auth2.0 and still it's not working open a support ticket on this issue.

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/application-settings/external-accounts.html?lang=en#oauth-account

Also when i look at the screenshot provided don't see Secure API URL and maybe you have specified that while testing the connection and still it's not working.

 

Thanks!

1 reply

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
September 29, 2021

Hi @sboinala,

 

If you have followed the external account setup documentation on auth2.0 and still it's not working open a support ticket on this issue.

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/application-settings/external-accounts.html?lang=en#oauth-account

Also when i look at the screenshot provided don't see Secure API URL and maybe you have specified that while testing the connection and still it's not working.

 

Thanks!

Thanks, Sathees
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