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Anyone experiencing delay receiving transactional messages in Stage?

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Starting Jan 3, 2024, on Stage we are experiencing delays in receiving 25% of our transactional messages (50 our 200 messages delayed). Emails are coming 4+ minutes later. We are on Adobe Campaign v22.3 build 10653.

Anyone else experiencing delays on Stage?

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SatheeskannaKAccepted solution

Adobe Champion, Community Advisor, UG Leader

@chrissyjee, Usually stage ip's are shared across different clients. Maybe that's affecting your transactional sends. You can open a ticket with adobe support to figure out why there's a delay.

Thanks, Sathees

SatheeskannaK

Accepted solution

Adobe Champion, Community Advisor, UG Leader

@chrissyjee, Usually stage ip's are shared across different clients. Maybe that's affecting your transactional sends. You can open a ticket with adobe support to figure out why there's a delay.

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Thanks, Sathees

C

ChrissyJeeAuthor

thanks @satheeskannak will submit a ticket

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