Anyone experiencing delay receiving transactional messages in Stage? | Community
Skip to main content
C
ChrissyJee
January 5, 2024
Solved

Anyone experiencing delay receiving transactional messages in Stage?

  • January 5, 2024
  • 1 reply
  • 800 views

Starting Jan 3, 2024, on Stage we are experiencing delays in receiving 25% of our transactional messages (50 our 200 messages delayed).  Emails are coming 4+ minutes later.  We are on Adobe Campaign v22.3 build 10653.

Anyone else experiencing delays on Stage?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SatheeskannaK

@chrissyjee, Usually stage ip's are shared across different clients. Maybe that's affecting your transactional sends. You can open a ticket with adobe support to figure out why there's a delay.

1 reply

SatheeskannaK
Community Advisor
SatheeskannaKCommunity AdvisorAccepted solution
Community Advisor
January 5, 2024

@chrissyjee, Usually stage ip's are shared across different clients. Maybe that's affecting your transactional sends. You can open a ticket with adobe support to figure out why there's a delay.

Thanks, Sathees
    C
    ChrissyJeeAuthor
    January 5, 2024

    thanks @satheeskannak will submit a ticket

    Terms & ConditionsAccessibility statement

    Loading footer...