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mbkass
mbkass
Level 3
September 29, 2020
Question

Android push - high priority vs normal priority?

  • September 29, 2020
  • 1 reply
  • 2583 views

For Android users, you can set your push notification as normal priority (the default) or high priority. We've only been sending as normal priority. Has anyone sent high priority or have any insights as to how common / effective it is to do that?

 

https://firebase.google.com/docs/cloud-messaging/concept-options#setting-the-priority-of-a-message

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1 reply

D
DhaneshSh2
Level 3
September 29, 2020

Hi,

Please refer to the following URL. It talks about changing the priority in a push delivery.
https://docs.adobe.com/content/help/en/campaign-standard/using/communication-channels/push-notifications/customizing-a-push-notification.html

 

 

Thanks,

Dhanesh

mbkass
mbkassAuthor
Level 3
September 29, 2020
Hi Dhanesh, that articles explains how to change the priority but it doesn't include any thought leadership as to how common it is, how effective it is, and examples of how real-life brands have used it. I'm hoping that anyone in the community who has actually used "high priority" or has seen it used instead of the default can share their experience.
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