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mateuszm
mateuszm
October 27, 2017

Alerts in Workflows

  • October 27, 2017
  • 2 replies
  • 8699 views

What kind of Named rights and/or grants to folders Operator should have to use Alert in Workflows?

Situation:

I created Operator group with most Named rights (besides of admin and delete)

I granted access to most or even all folders in tool.

With this operator rights I tried to use Alert in Workflow.

It's possible to create object but when Workflow runs it stops at alert activity with error:

Target:

I would like to create Operator group which could use Alerts in Workflows.

Proposal:

Please share your thoughts

Is the feature restricted to Admin only or it's somehow possible to grant to operators?

Pls help!!

Mateusz

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    2 replies

    Adhiyan
    Adobe Employee
    AdhiyanAdobe Employee
    Adobe Employee
    October 27, 2017

    Hi Mateusz,

    Can you please share what error you get ?

    Regards,
    Adhiyan

    mateuszm
    mateuszmAuthor
    October 27, 2017

    Please find attached

    vraghav
    Adobe Employee
    vraghavAdobe Employee
    Adobe Employee
    October 30, 2017

    It seems that either someone has deleted the factory template or the user trying to run this workflow doesn't have access to the relevant folder where the template exists.

    The template should by default exist in the folder /Administration/Campaign Management/Technical delivery templates and had the ID value as 3615. Can you please quickly check if it is the case?

    Regards,
    Vipul

      F
      Florian_Courgey
      Level 4
      August 6, 2019

      Hi,

      Same error for us:

      08/06/2019 5:26:43 PM alert2 WKF-560043 Error while sending notification with delivery template 'alertAssignee'.

      08/06/2019 5:26:43 PM alert2 DLV-490055 Failed to load delivery ID 3611 into the cache: This delivery does not exist, has been deleted or the login does not have the required rights.

      After giving "READ data" access to the 3 following folders: /Administration/Campaign Management/Technical delivery templates/, it works

      Thanks!

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