Adobe tools different running slow on June 7, 2023 | Community
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Dnelson_WG
Level 2
June 7, 2023
Solved

Adobe tools different running slow on June 7, 2023

  • June 7, 2023
  • 2 replies
  • 961 views

Adobe Campaign Standard and the community pages and modals are extremely slow to load, sometimes timing out. refreshing the page usually brings up the content. I've tried different browsers and devices.

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Best answer by Craig_Thonis

Hi Dnelson,

Are these performance issues still occurring for you? I'm not noticing anything this morning. If you still have performance issues in your ACS instance, please contact the Campaign Support team.

2 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
June 8, 2023

Hi Dnelson,

Are these performance issues still occurring for you? I'm not noticing anything this morning. If you still have performance issues in your ACS instance, please contact the Campaign Support team.

D
Dnelson_WGAuthor
Level 2
June 8, 2023

Thanks for confirming @craig_thonis . I think the problem is in my internet/firewall but your confirmation narrows that down.

A
aggabhi
Level 5
June 11, 2023

Hi @dnelson_wg 

This arises generally due to more database usage in adobe campaign standard server.

Please check your overall workflows running and get the database optimize by checking your database usage.

Also as said above contact the adobe support to get server usage from adobe support.

Regards

Abhishek

 

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