Adobe CRM connector external accounts config error | Community
Skip to main content
krishr65170350
krishr65170350
October 4, 2017
Solved

Adobe CRM connector external accounts config error

  • October 4, 2017
  • 4 replies
  • 3344 views

When I tried to configure external accounts for Dynamics 365 CRM. I am facing the below error. I chose Webapi option and provided all the details including Client ID

Anyone faced this issue and pointers will help.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Jean-Serge_Biro

Hello Krishr,

Since July 2017/build 8857, external URL used by Javascript/workflows etc, must be declared in the serverConf.xml file on the Adobe Campaign server(s), urlPermission section:

See Release Notes below:
https://docs.campaign.adobe.com/doc/AC/en/RN.html

If you don't have access to serverConf.xml file, please ask to your administrator to add your required URL for Microsoft CRM.

Regards.
J-Serge

4 replies

B
Adobe Employee
BaniVeAdobe Employee
Adobe Employee
October 4, 2017

Moving to Adobe Campaign​

    Jean-Serge_Biro
    Jean-Serge_BiroAccepted solution
    Level 10
    October 4, 2017

    Hello Krishr,

    Since July 2017/build 8857, external URL used by Javascript/workflows etc, must be declared in the serverConf.xml file on the Adobe Campaign server(s), urlPermission section:

    See Release Notes below:
    https://docs.campaign.adobe.com/doc/AC/en/RN.html

    If you don't have access to serverConf.xml file, please ask to your administrator to add your required URL for Microsoft CRM.

    Regards.
    J-Serge

      florentlb
      florentlb
      Level 10
      October 11, 2017

      Hi Krish,

      Could you have a look at Jean-Serge's suggestion?

      Florent

      krishr65170350
      krishr65170350Author
      October 30, 2017

      Thank you. It got sorted out. URL was got added to the xml

      Terms & ConditionsAccessibility statement

      Loading footer...