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Clarence_Bunch_
Level 4
July 17, 2018
Solved

Adobe Campaign Standard Integration with Salesforce

Is there some documentation somewhere on how I can integrate Adobe Campaign Standard and Salesforce?

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vraghav
vraghavAccepted solution
Adobe Employee
July 19, 2018

Hi Clarence,

CRM connectors for ACS are still under development. Given this limitation, you have two options

  • Export the data from Salesforce via Flat files and place it on Campaign sFTP. Later you can have workflows in ACS to import this data.
  • Purchase Campaign Prime Connector after talking to Sales. In this feature you will be provisioned an ACC instance along with your existing ACS along with a connector between the two. So, ACC can be used to connect with Salesforce in real time and import the data in ACC database. Then through Prime Connector you can move the business data in ACS database and use it there.

Hope this helps.

Regards,
Vipul

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4 replies

kuthiala_ananya
Adobe Employee
kuthiala_ananyaAdobe Employee
Adobe Employee
July 18, 2018

Hello @Clarence

You may go through the documentation

CRM Connectors - CRM Connectors

Compatibility Matrix - Adobe Campaign Classic Compatibility Matrix

Regards,

Ananya Kuthiala

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Clarence_Bunch_Author
Level 4
July 18, 2018

Ananya,

That documentation is for Adobe Campaign Classic.  I am asking about Adobe Campaign Standard.

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vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
July 19, 2018

Hi Clarence,

CRM connectors for ACS are still under development. Given this limitation, you have two options

  • Export the data from Salesforce via Flat files and place it on Campaign sFTP. Later you can have workflows in ACS to import this data.
  • Purchase Campaign Prime Connector after talking to Sales. In this feature you will be provisioned an ACC instance along with your existing ACS along with a connector between the two. So, ACC can be used to connect with Salesforce in real time and import the data in ACC database. Then through Prime Connector you can move the business data in ACS database and use it there.

Hope this helps.

Regards,
Vipul

Translate
anupamv75110721
anupamv75110721
Level 2
September 13, 2019

Hi Vipul,

Using Campaign Prime Connector can we send data from ACS to Salesforce?

Thanks,

Anupam

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