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im_91
July 30, 2020
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Adobe Campaign Standard - Delivery Priority

  • July 30, 2020
  • 1 reply
  • 1482 views

Hi there, 

 

How do I set a delivery priority in ACS?

 

I mean, I have to set a pressure rule that prevents subscribers from receiving more than 1 email per day. But in add to this I have to set a delivery priority: if i have scheduled one NL and one PROMO during the same day, the NL has the priority and the PROMO has not to be sent.

 

I know that ACC has this feature, can someone help me with ACS?

 

Many thanks

 

@bisswang  @davidkangni  @satheeskannak  @kuthiala_ananya 

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Best answer by DavidKangni

Hi,

 

You can use fatigue typology rules to refine threshold on profiles and deliveries. All deliveries using this typology rule will execute the rule, but you decide, among the past and scheduled deliveries, which ones you want to count. For example, if your restriction is 'Label starts with Newsletter', the rule will be executed even if the delivery label starts with 'Promo'. It will count, over the selected sliding period, the number of deliveries whose label starts with 'Newsletter'.

 

Thanks, David

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
July 31, 2020

Hi,

 

You can use fatigue typology rules to refine threshold on profiles and deliveries. All deliveries using this typology rule will execute the rule, but you decide, among the past and scheduled deliveries, which ones you want to count. For example, if your restriction is 'Label starts with Newsletter', the rule will be executed even if the delivery label starts with 'Promo'. It will count, over the selected sliding period, the number of deliveries whose label starts with 'Newsletter'.

 

Thanks, David

David Kangni
    I
    im_91Author
    July 31, 2020

    Hi @davidkangni,

     

    thank you for your reply.

     

    The point is that I don't know how can I use fatigue rules to define a "category priority". I mean, imagine that for me the NL (delivery label "NL-...") has an highest priority than the PROMO (delivery label "PROMO-..."). I have to be sure that if I have both a NL and a PROMO scheduled during the same day/period, ACS will send only the NL because the priority is higher.

     

    Many thanks

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