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kristoft8285070
kristoft8285070
October 30, 2017
Solved

Adobe Campaign Standard - archiving

  • October 30, 2017
  • 2 replies
  • 2372 views

Our client (a financial instituation) has the legal requirement to store all campaign data from Adobe Campaign for more than 10 years. However Adobe guarantees to keep data for 2,5 years... What are the options available to export data (profile information but also individual messages that were sent) from ACS?

Is there an option to request a database dump from Adobe every year ? Or do you only have the BCC email and default API (and workflow/packages system) available? How would we tackle this requirement ?

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Best answer by florentlb

Hi,

As Mickael suggested, you can manually export most of the data of your instance in files.

You can also use the BCC as you mentioned in your first post: Email configuration

If that does not match your requirements, I'd suggest getting in touch with Support to be able to collect your feedback on your exact needs.

Florent

2 replies

mickael_b1
Adobe Employee
mickael_b1Adobe Employee
Adobe Employee
November 3, 2017

I see as best solutions:

- Export

- BCC

Best,

florentlb
florentlbAccepted solution
Level 10
November 17, 2017

Hi,

As Mickael suggested, you can manually export most of the data of your instance in files.

You can also use the BCC as you mentioned in your first post: Email configuration

If that does not match your requirements, I'd suggest getting in touch with Support to be able to collect your feedback on your exact needs.

Florent

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