Adobe Campaign Load File. File structure change ignored | Community
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Level 2
June 17, 2021
Solved

Adobe Campaign Load File. File structure change ignored

  • June 17, 2021
  • 1 reply
  • 1688 views

The issue I have seen several time is this. In a workflow, in the Load File process. I "Upload a new file from a local machine" this has UK sortcodes in it (e.g. in format 30-20-10). This file has about 60 columns so on the "File Structure" step I use the "Detect structure from new file" option.
Then the UK bank sortcode field is auto-detected as a "Date". Before the Load File is saved and the workflow is run. I got to "Column Definition" and change the datatype for that sortcode field to "text"

When I start the workflow that change to text is ignored. The Load File process fails with the error message "TIM-030002 The element 'Month' = '13' is out of limits in the strong '30-13-52'!"
I agree there is no 13th month but this is a Text datatype. So Adobe campaign should not be doing that validation. When I go back into the Load File process and the File Structure, it is showing as Text.

What is the simplest and most effective method of overcoming this?

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Best answer by DavidKangni

You have an caching issue. I will recommend to restart the config of you file upload activity

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
June 17, 2021

You have an caching issue. I will recommend to restart the config of you file upload activity

David Kangni
CogsAuthor
Level 2
June 18, 2021
Thanks David It is definitely something like that. Clearing the cache and restarting will do the trick I expect. It eventually went away also after other edits and saves and restarts which I guess must have updated the cache.