[Adobe Campaign] Cannot view delivery templates I created. Same for many subfolder views. | Community
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smukherjee73
June 27, 2018
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[Adobe Campaign] Cannot view delivery templates I created. Same for many subfolder views.

  • June 27, 2018
  • 1 reply
  • 2995 views

Cannot view my delivery templates that I created and stored in the sub-folders. Cannot share screenshots as it is a client's Adobe Environment (v6.1) .

Please Note: "Display Contents of Sub-folders" is enabled.

I am using v7 build 7.0 8860. Application Server:6.1.1 build 8853.

But the same problem happened when I tried using v6 (6.1.1 build 8795)

Is it a good idea to delete and re-install Adobe Campaign in this case ? Or are there any better next-steps?

Thanks.

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Best answer by Prem_Kumar_Gane

Hi ,

I believe it might be created in some other parent folder where you don't have access , try creating a new delivery templates folders,make it as view and search for your template .

Thanks,

Prem Kumar Ganesan

1 reply

Prem_Kumar_Gane
Prem_Kumar_GaneAccepted solution
Level 3
July 1, 2018

Hi ,

I believe it might be created in some other parent folder where you don't have access , try creating a new delivery templates folders,make it as view and search for your template .

Thanks,

Prem Kumar Ganesan

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