Adding Mobile as Reconciliation Key for Landing Page

Question

Hi,

We are creating landing pages in ACS for Asia where users are required to fill in their mobile phone instead of their email addresses. Is there any way we can reconcile/deduplicate with mobile number only? In addition, users might not fill up their mobile number with country code and duplicate records will be created in Adobe. Here is a scenario after a few tests:

	Step	Result
1	Filled up the landing page with mobile number A with area code, email address A	New profile created
2	Filled up the landing page with mobile number A without area code and did not fill up email address	New profile created
3	Filled up the landing page with mobile number A with area code and did not fill up email address	New profile created
4	Filled up the landing page with mobile number A without area code, email address A	Profile created in Step 1 updated
5	Filled up the landing page with mobile number A without are code, email address B	New profile created

Thanks

Danica

Sukrity_Wadhwa · Accepted Answer

Hi @danicab18290509,

You need to edit the job parameters under landing page properties. There you would be able to select your reconciliation key, then define the mapping parameter and, finally select the appropriate update strategy.

You can refer to this documentation to have detailed explanation on how you can achieve the above mentioned for your landing page form data: https://docs.adobe.com/help/en/campaign-standard/using/communication-channels/landing-pages/managing-landing-page-form-data.html

Hope this helps.

Regards,

Sukrity

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